I understand that due to the custom nature of all JennaBenna products, this order is not returnable and non refundable. I have asked all questions regarding size, fit, fabric colors, etc. prior to placing this order and understand that production time takes 10-15 BUSINESS DAYS plus shipping. If I am upgrading to RUSH PRODUCTION, I understand that production on my product is 3-5 BUSINESS DAYS plus shipping and that this time frame begins the NEXT BUSINESS DAY AFTER I place my order. Orders are then shipped via priority after this time frame which is usually 2-3 days.